You keep coming back to one moment.
Maybe it was the nurse at the hospital asking — a little too carefully — how long the wound on your mother’s back had looked like that. And realizing no one at the facility had ever mentioned a wound at all.
Maybe it was how thin she had gotten. Maybe it’s a feeling you can’t put into words and can’t put down.
Everyone around you has an explanation. She was old, she was sick, it was her time.
The death certificate says something clinical and final. You’re supposed to read it, grieve, and move on.
But you can’t — because a quieter question keeps coming back. Was this supposed to happen?
We want to say something to you gently, because it may be the thing no one else will. That question is not disloyalty, and it is not you looking for someone to blame.
That concern may be a valid reason to ask questions. Medical records, facility records, and a qualified professional’s review can help determine whether inadequate care contributed to the death.
If you believe a nursing home or memory care facility may have contributed to your loved one’s death, speak with an Augusta wrongful death lawyer about preserving the records, identifying the responsible parties, and protecting the claim before important deadlines pass.
You’re allowed to ask when something feels wrong
Let’s take the weight off one thing first. In Georgia, you do not need a theory, a lawyer, or proof to start asking questions.
If a facility failed to give your loved one reasonable care, and that failure led to the death, the law already recognizes what you lost. That is the Georgia Wrongful Death Act, and it exists for exactly this.
Here is the important thing to know about a death certificate. It may identify the immediate cause of death, the underlying cause, and other contributing conditions, but it may not answer whether inadequate nursing home care played a part.
Those are different questions. The certificate is one part of the evidence, not necessarily the final answer.
Hypothetical example: A resident develops a pressure injury, followed by an infection and sepsis. The death certificate may list sepsis in the sequence of causes.
Whether failures in prevention, repositioning, monitoring, or treatment caused or worsened that progression requires a review of the resident’s condition and medical records by qualified professionals. Some pressure injuries can develop even when appropriate care is provided.
No, you didn’t do this by placing her there
We need to say this part plainly, because we have watched it quietly destroy people.
You did not cause this by trusting a facility to do the job it was licensed, staffed, and paid to do.
You were allowed to need help. You were allowed to believe the brochure, the tour, and the kind voice at the front desk.
You were entitled to rely on the facility to provide appropriate care. If an investigation shows that someone failed in that responsibility, the resulting harm was not your fault.
You do not need to blame yourself for asking whether the facility provided the care your loved one needed. Asking questions is one way to find out what happened.
When you’re ready to ask questions, and not one moment before, we’re here. You can call Hawk Law Group at (706) 539-5191 or reach us through our contact page. There is no cost to talk and no pressure after.
What really happened is already written down — you just haven’t seen it
Your own memory of visits may not be enough to show what happened. Important evidence may be found in the facility’s records and in records created by other medical providers.
It’s in the facility’s own files. And it usually comes down to two documents that tell two completely different stories.
Evidence · Two records, two stories
Your own memory of visits may not be enough to show what happened. It usually comes down to two documents — the chart the nursing home kept, and the record the hospital wrote the day she arrived.
When facility and hospital records conflict, that difference may raise important questions. Attorneys and medical professionals must review the complete records to determine whether the facility departed from the applicable standard of care and whether that failure contributed to the death. This table is a hypothetical illustration, not an actual Hawk Law Group case.
Families think an empty record is a dead end. It is often the loudest thing in the file.
The turning log with nothing written in it
Repositioning was supposed to be documented on a schedule. Blank lines are a record too.
The weight that simply stops being recorded
Weights were tracked, and then they were not. The gap raises the question of why.
The facility’s own inspection history
Public information may be available through the Georgia Department of Community Health and Medicare’s Care Compare tool for Medicare-certified nursing homes.
If the facility previously received a substantially similar citation, that information may help show that it had notice of a recurring problem. A prior citation does not, by itself, prove what caused a particular resident’s injury or death.
You can review public information about Georgia nursing homes through the Georgia Department of Community Health. Ratings and inspection information for Medicare-certified nursing homes are also available through the federal Medicare Care Compare tool.
If the facility previously received a substantially similar citation, that information may help show that it had notice of a recurring problem. A prior citation does not, by itself, prove what caused a particular resident’s injury or death.
Identifying who may be legally responsible
A lot of families hesitate here, and it’s a kind hesitation. There was an aide your mother liked. A nurse who seemed to truly care. You don’t want to hurt them.
A nursing home claim may involve the facility, a management company, an owner, an individual provider, or several parties. Who may be responsible depends on the duties each party owed and what the evidence shows.
An Augusta nursing home abuse lawyer can investigate the facility’s staffing, care records, ownership structure, management relationships, and prior complaints to determine who may be legally responsible.
The name on the building may not identify every company involved in the resident’s care. Ownership, management, staffing, and operational responsibilities must be investigated rather than assumed.
A management or parent company may be legally responsible when the evidence supports a recognized theory based on its own conduct, control, agency relationship, or another legal basis. A related company is not automatically liable merely because of corporate ownership.
So the first question is not simply who to blame. It is who owed the resident a duty, who controlled the relevant care or staffing decisions, and whose conduct contributed to the harm.
The paper you signed at admission does not end this
You may remember signing a thick stack of forms the day she moved in. Buried in it, there was probably an arbitration agreement — a clause that quietly signs away your right to a jury and sends everything to a private referee instead.
Please don’t assume that signature closed the door. It did not.
Georgia’s highest court has looked hard at these clauses in nursing home death cases. Whether one binds your family depends on who signed it, whether that person truly had authority to sign for your loved one, and what the clause was even written to cover.
A signature does not automatically control every later dispute. Whether an arbitration clause applies depends on its wording and scope, who signed it, and whether that person had legal authority to agree.
We read that paperwork as carefully as their lawyers wrote it. Sometimes the agreement is enforceable, and sometimes it is not. Either way, the signature should be reviewed before anyone assumes it controls the claim.
If you still have that admission packet, hold onto it and let us look. Call (706) 539-5191 or use our contact page whenever you’re ready.
There’s a second loss Georgia law may recognize
This is the part we most often have to explain, because no one tells families it exists.
A death caused by neglect may support two distinct Georgia claims.
An Augusta wrongful death attorney can help determine which damages belong to the family’s wrongful death claim and which must be pursued separately through the estate.
The first is for the life itself. Georgia measures it as the full value of that life and not from a cold ledger of lost paychecks.
Two claims · Two sets of deadlines
No one tells families the second one exists. One claim is for the life itself. The other is for what she went through before she died, and it is easy to overlook.
Claim one
The wrongful death claim
What it addresses The full value of her life — everything the future would have held. The birthdays. The phone calls. The person she still would have been at seventy.
How Georgia measures it Not from a cold ledger of lost paychecks.
Who generally brings it The surviving spouse has the first right; if there is none, the right generally passes to the children, with other rules for parents.
Claim two · the one families never hear about
The estate claim
What it addresses Medical and funeral costs, and any supported pre-death pain and suffering.
When it may apply If the evidence shows the resident consciously experienced pain or distress before death. Even a brief period may support the claim when the evidence shows what she experienced.
Who brings it The estate representative.
The existence and value of an estate claim depend on medical records, witness testimony, and other evidence. It should be considered separately from the wrongful death claim so that any supported pre-death suffering is not overlooked.
A nursing home case can combine claim types that follow different rules, so the exact deadline must be calculated for every potential claim.
2 years
Wrongful death
Many Georgia wrongful death claims must be filed within two years of death.
5 years
Statute of repose
Professional negligence claims can be subject to a five-year statute of repose.
Varies
Estate & professional negligence
These claims may follow different accrual rules. Separate notice rules or other circumstances can also affect how much time is available.
⚠ Evidence does not wait for the deadline Even when a filing deadline has not expired, witnesses may become harder to locate and other evidence may become harder to obtain. Acting promptly can help preserve the available records without assuming that any document was improperly destroyed.
The hardest thing to hear: the clock is already running
We wish we could tell you to take all the time in the world. We can’t, and it would be unkind to pretend otherwise.
From the day she died, the people on the other side went to work. Someone is already reading the fine print, looking for the signature that lets them call this closed.
That isn’t paranoia. It’s simply the default, and no one warned you it had already started.
Many Georgia wrongful death claims must be filed within two years of death. However, nursing home cases may also include professional negligence and estate claims governed by different accrual rules, and professional negligence claims can be subject to a five-year statute of repose.
The exact deadline must be calculated for every potential claim. Separate notice rules or other circumstances can also affect how much time is available.
Even when a filing deadline has not expired, witnesses may become harder to locate and other evidence may become harder to obtain. Acting promptly can help preserve the available records without assuming that any document was improperly destroyed.
One more warning, from hard experience. If someone from the facility or its insurer calls sounding warm and eager to “take care of everything” — that is not kindness. That is a trained professional building a record, on a day you are in no shape to give one.
You don’t have to talk to them. You’re allowed to let someone stand between you and that call.
You don’t have to decide anything today. But it is worth letting us preserve the records before they vanish. Call (706) 539-5191 or reach out through our contact page.
What we would actually do for you
No lecture this time. Just what it looks like to have us in your corner.
We offer home and hospital visits. We answer our phones 24 hours a day, and se habla español.
We investigate the available medical and facility records and, when appropriate, consult qualified professionals about the care provided. You do not have to handle that investigation alone.
You pay us nothing up front, and nothing at all unless we recover for your family. That is how it should work when someone is grieving and out of their depth.
And if we look at everything and don’t believe there’s a case, we will tell you that too. A firm that only ever tells you to keep fighting is protecting itself, not you.
Our attorneys bring more than 71 years of combined experience to wrongful death claims. We serve clients through five offices in the CSRA. Among our recoveries for grieving families are wrongful death results of $3,300,000, $1,850,000, $975,000, and $850,000 — though no number is ever really the point. Past results do not guarantee a similar outcome.
When you’re ready
You don’t owe anyone a decision today. Grief doesn’t run on a schedule, and we won’t pretend it does.
But if that quiet question won’t leave you alone, let us help you answer it. Sometimes the answer brings peace, and sometimes it brings accountability — either way, you deserve to know.
Call Hawk Law Group at (706) 539-5191, or reach us through our contact page, whenever you’re ready. We’ll listen first.
Frequently Asked Questions
Can we still do anything if the certificate says natural causes? +
Often, yes. A death certificate may identify the immediate and underlying medical causes without resolving whether inadequate care contributed. That question requires an investigation of the individual circumstances.
How long do we have? +
Many Georgia wrongful death claims must be filed within two years of death. Professional negligence and estate claims may follow different accrual rules, and a five-year statute of repose may also apply. A lawyer should calculate the deadlines for each potential claim promptly.
Who brings the claim — me, or her estate? +
Georgia generally gives the surviving spouse the first right to bring the wrongful death claim. If there is no surviving spouse, the right generally passes to the decedent's children. Other rules apply to parents and, when no statutory beneficiary qualifies, the estate representative. The estate representative separately handles claims belonging to the estate.
We signed an arbitration form. Is it over? +
No — it's the first thing we look at, not the last word. Whether it binds you turns on who signed, their authority, and what the clause actually covers.
How do we find out if this facility has done this before? +
Public information may be available through the Georgia Department of Community Health and Medicare's Care Compare. A substantially similar earlier citation may help show that the facility had notice of a recurring problem, but it does not prove what caused a particular resident's injury or death.
Do we need a doctor's opinion before we can file? +
Georgia generally requires a qualified expert's affidavit when a lawsuit alleges professional malpractice by a covered medical or nursing professional. The requirement does not apply to every ordinary negligence claim, and Georgia law provides a limited filing exception when a deadline is about to expire. An attorney can determine whether the affidavit requirement applies to the particular claims.